Graphic
House Privacy Statement
This statement applies to the provision of
printing, design, internet (including any web sites
owned and operated) and any other ancillary
services provided by Whitsunday Graphic House.
It explains the type of information which we
collect, what that information is used for and to
whom we may disclose this information.
To ensure our clients privacy, we monitor our
compliance with both privacy obligations imposed by
law and those that we assume voluntarily.
Data Collection of any personal information, which
we collect and store about our clients, is treated
in the strictest confidence.
This
information includes:
- name, your
address and telephone number/s
- business
details, such as company name, ACN and the
like
- your credit card
details
- your payment
history
- additional
explanatory notations, including any written or
printed
- authorization/s,
request/s, advice and the like web usage data,
such as Click stream data, HTTP protocol elements
and search terms
We
collect information in various ways,
including:
- directly from
our clients, whether over the phone, in person or
through their requests for printed matter or
artwork preparation, or other requests via fax,
post, email or online
- from other
parties, such as the client's
representatives
- our own existing
records
- from our Web
site
Disclosure
The General Manager may divulge information about
our clients to third party organisations. These
include:
- our legal
representatives
- our
accountants
- a debt recovery
agent
No WGH staff may is permitted to divulge
information about any client.
We do not market or sell client details to any
organisation/s.
Access
Internal access to data is monitored and available
only to staff who need it in performance of their
duties.
Security
Whitsunday Graphic House takes reasonable steps to
reduce the risk of loss, misuse and unauthorized
access to or alteration of client personal
information under its control.
Disposal
Information no longer needed is deleted and paper
documents are shredded.